Lo and behold, I am still alive and kicking out in the ThunderDelve. It's been pretty busy recently, and I have been having great fun, but I haven't really had much time to make posts so this page has been languishing in neglect.
However, one thing did catch my eye today on the Eve-O forums that I thought merited a bit of my time. Word travels fast so it's not likely news to anyone who reads this, but here's a copypasta:
(From CCP Pann, CCP community/PR manager)
Hi, everyone
Some of you who have been around for a while may remember me. I was the original community manager for EVE. These days, I oversee the PR and Community teams. While most of what I do happens behind the curtains, I am still aware of what’s going on front and center. I would be lying if I said that what’s happening now didn’t make me sad, but I’m not here to ask for your sympathy. To be perfectly honest, I’m here to buy time while we try to sort things out. No sense in lying about it so I'll call a spade a spade.
It’s clear that many of you are angry . There’s a lot happening, things are changing quickly and we haven’t been as forthcoming as you were used to in the past. I’m willing to step out front and take a lot of heat for that since I was the one who made the decision to hold off on responding for a while to see if things cooled down once the new wore off.
I was wrong to do that and I apologize. We should have said something much sooner. We should have done more to address your concerns and be forthcoming, even if we weren’t going to be able to immediately give you all of the answers you were looking for or the answer your questions in ways that will instantly turn those frowns upside down. To be even more candid, I cannot answer all of your questions, either, but I am working with the people who can to start getting those answers for you. Again, I know we’re doing this past the expiration date of your patience but I hope you’ll bear with me.
I know that, with very few exceptions, most of you don’t know me from Adam. I haven’t earned your trust or respect; therefore I have no right to ask anything of you – but I am going to try, anyway. Can I please count on at least some of you to help bring the pitchforks and torches down a few notches?
Like I said, I won’t be able to answer all of your questions tonight, but I promise we’ll start getting some info out tomorrow. As I see it, the chief complaint is regarding the high cost of goods in the Noble Market. Second, many people are unhappy about the Captain’s Quarters. Third, there are some performance issues with Incarna. I would appreciate it if you would confirm my observations or tell me what I’m missing, but I do ask that you do it in a productive way. I will remove posts without prejudice if they are counterproductive to the conversation I hope to have with you.
If you’ve read this much, thanks for staying with me. If you have something to say, I’d like very much to hear it.
Humbly yours,
~P~
Some of you who have been around for a while may remember me. I was the original community manager for EVE. These days, I oversee the PR and Community teams. While most of what I do happens behind the curtains, I am still aware of what’s going on front and center. I would be lying if I said that what’s happening now didn’t make me sad, but I’m not here to ask for your sympathy. To be perfectly honest, I’m here to buy time while we try to sort things out. No sense in lying about it so I'll call a spade a spade.
It’s clear that many of you are
I was wrong to do that and I apologize. We should have said something much sooner. We should have done more to address your concerns and be forthcoming, even if we weren’t going to be able to immediately give you all of the answers you were looking for or the answer your questions in ways that will instantly turn those frowns upside down. To be even more candid, I cannot answer all of your questions, either, but I am working with the people who can to start getting those answers for you. Again, I know we’re doing this past the expiration date of your patience but I hope you’ll bear with me.
I know that, with very few exceptions, most of you don’t know me from Adam. I haven’t earned your trust or respect; therefore I have no right to ask anything of you – but I am going to try, anyway. Can I please count on at least some of you to help bring the pitchforks and torches down a few notches?
Like I said, I won’t be able to answer all of your questions tonight, but I promise we’ll start getting some info out tomorrow. As I see it, the chief complaint is regarding the high cost of goods in the Noble Market. Second, many people are unhappy about the Captain’s Quarters. Third, there are some performance issues with Incarna. I would appreciate it if you would confirm my observations or tell me what I’m missing, but I do ask that you do it in a productive way. I will remove posts without prejudice if they are counterproductive to the conversation I hope to have with you.
If you’ve read this much, thanks for staying with me. If you have something to say, I’d like very much to hear it.
Humbly yours,
~P~
TLDR:
"Don't mind our blatant money grab, shitty FAMC (Forever Alone Minmatar Closet) feature, and generally wasting the last two years of development on shit that matters not fucking at all. We're super duper sorry. We aren't changing anything, of course, but we just want you to to know that we know you are pissed, and that's a bummer. We also want you to know we are working very hard on coming up with another canned PR-speak response to give you after we've made sure to wait until it is good and truly too little too late, or after we have managed to botch something else.
<3 <3, see you in WoD. BRING MONEY."
So basically, this:
-Vil
UPDATE:
Instead of me just inferring they are telling us to fuck ourselves, they are now very directly saying "go fuck yourself, we think it's fine and aren't going to change it."
I hate to make this particular comparison, but let's look at Blizzard Entertainment. You can say what you will about Blizz and their subscriber base, but when they were about to go and make a big fucking PR mistake, the community stepped up and voiced their disapproval. Even Blizzard fucking checked themselves and did the right thing. Take a queue from the 800 pound gorilla here CCP and preserve your user base before desperately grasping at a new one (and going about it TOTALLY wrong).
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